Privacy Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Privacy Policy - the basics
Privacy Policy
Last Updated: October 14, 2025
At CVM Plumbing and Heating, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you visit our website or contact us for our plumbing and heating services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, request a quote, or use our services, we may collect:
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Your name
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Email address
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Phone number
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Address or service location
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Any additional details you provide regarding your plumbing or heating needs
b. Technical Information
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device type
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Pages visited and time spent on our site
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Cookies and similar tracking technologies (see Section 6 below)
2. How We Use Your Information
We use your information to:
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Provide and manage our plumbing and heating services
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Respond to your inquiries and provide quotes
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Improve our website and customer experience
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Send service updates or promotional offers (only if you opt in)
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Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal data.
We may share your information only with:
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Service providers who help us operate our business (e.g., web hosting, email services)
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Regulatory authorities, if required by law
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Contractors or engineers working on your job (only with your consent)
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Cookies and Tracking Technologies
Our website may use cookies to:
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Improve functionality and performance
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Analyze website traffic and usage patterns
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Remember user preferences
You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly as a result.
7. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.